Geek Corps for Congress

This morning Jerimiah Owyang tallied social networking stats for the candidates showing a huge advantage to Obama. Now Gene Koo writes that Congress, not Obama, needs a Geek Corps.

What a wonderful idea. I’d love to help “rework the interface between legislators and their constituencies: to rebuild trust and honest, genuine relationships between lawmakers and We the People.”

Certainly, social media could play a role in this. For it to do so meaningfully, lessons beyond those learned in the Obama campaign are needed. The campaign succeeded more in using social media to help spread messages than it did in giving voices to the people.

What’s needed to change congress has more to do with changing the listening habits of legislators. Continue reading

Celebrating 15 years on the web (or please excuse the mess)

I registered the domain name for my business and started a web site in 1993. You may take down the dumb “under construction” graphic, but you never stop making changes.

The WayBack Machine only goes back to 1996, so I’m left with only vague memories of just how primitive the first page was.

I sold my original domain name to a startup in 1999 and moved to dalelarson.com where I’ve been ever since.

Until this week, a good friend has hosted my web pages continuously for 15 years. (At some point I gave him a Sun IPC workstation as a form of payment. (I had typeset my first book on that machine.))  Thanks, Mark!

Anyway, it was time to switch things up a bit, and there’s always a bit of extra mess when one moves. Not to mention that thing about the cobbler’s own family. Please excuse the mess while I change servers and domain registrars and make the overdue switch from Blogger to WordPress. And thanks for all the fish.

Winning Management Strategy in Economic Downturn (Reuters: Social Networking Prevents Business Collapse?)

Buried in this morning’s Reuters story Social networking sites “good for businesses” is a clear general management strategy for winning in an economic downturn.

First, about the social networking sites:

“The value of networking within an economic downturn is perhaps more important than ever and I believe it could mean the difference between a business collapsing or capitalizing on the tricky conditions.”

Isn’t that overstating the case for the power of social networking in business? Anyway…

“In today’s difficult business environment, the instinctive reaction can be to batten down the hatches and return to the traditional ‘command and control’ techniques that enable managers to closely monitor and measure productivity,” he said.

“Allowing workers to have more freedom and flexibility might seem counterintuitive, but it appears to create business more capable of maintaining stability.”

Continue reading

Give more to sell more: Better blogging and online marketing

[I sent this as email to several friends and clients this morning. I guess this is the commercial version of what I’d said for non-profits last week when I suggested that the best way to raise money is not to ask. Contrarian advice for the best sales and marketing in an economic downturn, it applies in good times and in bad.]

I sent each of you this because we’ve talked recently about marketing yourself or your business. Most of you are thinking about blogging, or have a blog and other online marketing that you could get better results from. Continue reading

Economic downturn signals start of Web 3.0

Web 2.0 was less about specific technologies or cultural shifts empowering users of the interwebs than it was simply the reaction to the bursting of the dot-com economic bubble.

The current economic crisis will be marked as the start of a new cycle in Internet innovation that might be named Web 3.0.

When dot-coms first shuttered their doors and VC cash dried up, web startups were forced to work differently.

The only people left to start new companies were once again those who were most skilled and passionate about their craft. They had few resources. Development had to be focused on simple functionality. Marketing had to be by word of mouth.

After the excesses of dot-com advertising, it’s little wonder that the most successful startups of this renaissance often focused that simple functionality itself to spread something. The function is the marketing, enabling web-amplified amplified word of mouth. The result is a more human Internet.

In a sense, it’s silly to call that Web 2.0, since the original vision of the web and how we would use it was always centered on individual contributions more than on publishing empires and corporate advertising. The ebb and flow between these “opposing” forces is cyclical, though some folks “get it” regardless (and manage to market large companies on the Internet in a more human way).

Anyway, it’s happening again. The result will be another renaissance of creativity, advancement and prosperity. Whatever the label. Rejoice.

(Thanks to @laughingsquid for the cocktails and @eran for the conversation last night which inspired this post.)

The best way to raise money: Don't Ask

Commenting on non-profits doing desperate fundraising during the economic crisis, Seth Godin writes that Now is not the time to ask for money.

I couldn’t agree more. I’ve been thinking along these lines over the last year, since I took a step back from working with several large national non-profits.

So much has been done to optimize development through the sciences of direct mail and web / email metrics and analytics… and yet something basic seems to be missed in all this.

As they learned in physics, the act of observation effects the outcome. Continue reading

10 million iPhones, 200 million AppStore downloads

Today Apple announced both that they’ve sold more than 10 million iPhones and that the AppStore is exceeding 200 million downloads — an average of 20 downloads per phone so far.

I love it when I get a prediction right… well, part of it anyway. I thought it was ridiculously conservative that iPhone users would download only two apps each on average (one paid, one free). We’ll have to wait to see whether actual 2009 AppStore revenues exceed $1 billion as the iPhone continues selling and more apps worth paying for are lauched, but it was already up to $1 million a day in August.

How to pull together a Social Media Telethon in 24 hours or less

My friend Adam Jackson found out Friday he’d lost touch with his best friend a couple of weeks ago because she’d been hospitalized in another city. She’s now in touch with friends and family, but still in the hospital, and facing another crisis that has to be resolved immediately. Mashable explains the urgency with which she needs financial help.

Right now, Sunday morning, I’m watching a live video telethon with hundreds of other viewers. Adam pulled this together yesterday in an emergency to not only help his friend but to make a larger contribution to the community. He’s been “on air” overnight.

Adam has been running a live video telethon all weekend on Ustream.tv as well as reaching out through other bloggers, on Twitter and elsewhere to get the word out.

They’re asking everyone who can to find ways to spread the word in hopes that this will go viral. It’s all still unfolding as the word spreads and people find more creative ways to help.

The chat room in Ustream is active with viewers who started contributing by building a wiki to act as a hub for all the information and efforts, a ChipIn.com widget for contributions, offering non-cash donations of services, discounts and goods to be offered as premiums or auctioned on EBay, and more. Continue reading

CEO Evan Williams on Orthogonality of Twitter and Facebook Status (and is Xumii on track to provide an answer?)

I asked a more detailed version of this question to Evan Williams, CEO of Twitter yesterday morning at the Conversational Marketing Summit (of course, folks also tweeted it all):

@ev I follow Twitter more than FB, some see Tweets only as FB updates. Would be cool if status was write once, read everywhere.

Part of his answer is that there is a technical limitation. Facebook’s API doesn’t currently allow you to get Status out, only to put it in. So it’d be up to Facebook to allow it.

But also, people use status differently on different services.

In fact, someone followed up asking if they couldn’t have an option for some tweets to update their Facebook status and others to leave it alone. @ev indicated that the simplicity of the single text box with few options is a key feature of Twitter that they are reluctant to tinker with.

Why would it be important to selectively update status to different services? Continue reading

Fatal flaw in study of consumer attitudes on mobile advertising

Just read another forward-looking study on consumer attitudes toward various evolving aspects of mobile and mobile advertising. My thoughts apply equally to any emerging and rapidly evolving field. Like many such reports, taken at face value it might be read as giving clear guidance to go down a certain path. That may help sell reports, but it would better serve its audience if the research weren’t written up that way.

Be careful listening to consumers answer hypothetical questions about what they might do with something they’ve never experienced.

‘Tis true, you’d be a fool not to ask.

You’d be a fool not to look for insight in their answers. Be open to new directions.

You’d also be a fool not to keep moving forward to try putting something in their hands and see the results. Then go back and ask (and listen) again.

In general, qualitative research seems more useful for forward looking hypotheticals. Something feels irresponsible about providing quantitative results here. But survey percentages are less expensive to produce and sound more authoritative, so we got plenty of them. Instead, let me hear what people are thinking, in their voices, unshaped by multiple-choice boxes.

Either way, take hypothetical studies as just that: something to prove wrong or right. Use them to look for possible insights, not for answers.