iPhone vs. Blackberry: Touchscreen no substitute for good user experience
A new study of user satisfaction thirty days after purchase confirms what some have been saying all along (see previous post Storm vs. iPhone: Experience not Features).
Touchscreens no substitute for good user experience.
Despite several shortcomings, the iPhone user experience is great for a variety of consumer and smartphone uses. The iPhone UX isn’t a function of the touchscreen (or any other feature) but of overall design.
On the other hand, all but the Blackberry Storm are great purpose-made devices for reading and writing email. Highly recommended if that’s your primary use for a smart phone. RIM optimized the Blackberry UX
The Storm, on the other hand, just blows.
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About Dale
I've been a software engineer, a rocket scientist, a CEO, an author, editor and publisher, a personal trainer (to movie stars, Olympic and professional athletes), and helped build a couple of mobile and Internet ad agencies. Yeah, I was the guy at the front of the iPhone line; all three times. I write about startups, business, technology (especially web and mobile), and sometimes I review the gadgets I love to play with.-
Recent Posts
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- Check your plan: new lower cell voice rates not automatic
- 2010 Year of the App Phone (Android vs. iPhone vs. WebOS)
- It’s time to end TSA-sponsored terrorism in the air and on American soil!
- To marry a geek, propose like one. Engaged! (Yes, on Twitter, like real geeks.)
- iTunes 9 Home Sharing/Sync the Wrong Solution. Give us automatic media caching!
- TimeCapsule sucks as Network Attached Storage for iTunes or Sonos
- Skittles goes all in on Twitter
- Competition Reduces Friction for Payments
- A hint about good presentations, Politics as an example of transparency? and OMMA Social
- Best iPhone Twitter app comes down to Tweetie vs. Twittelator Pro
- Suing over negative Yelp reviews (and a better response)
- Obama’s Blackberry: “They’re going to have to pry it out of my hands”
- iPhone vs. Blackberry: Touchscreen no substitute for good user experience
- The Tale of Despereaux: World’s First Live-Twitter Movie Review?
My Tweets
- Flurry claims that most apps are paying on average $2-$3 per user acquired (by whatever means) #MobileMonday 02/09/10 04:37am
- Flurry's AppCircle deeply data driven, beta giving 3-4x clickthrough rates. Users acquired through it showing 40% more engagement. 02/09/10 04:32am
- Flixter does lots of A/B testing on web, but not in iPhone app-hard w/ native code. Could add webviews to allow app A/B testing. 02/09/10 04:25am
- $10,000-50,000+ AdMob spend in a three day period to get app store ranking. Games: ~8% conversion rate, others: half that. #MobileMonday 02/09/10 04:10am
- AdMob says buys to increase app store rankings work best with free or expensive paid apps, not so well with value paid apps. 02/09/10 04:03am
Recently Tweeted
- Competition Reduces Friction for Payments
- A hint about good presentations, Politics as an example of transparency? and OMMA Social
- New iPhone Monday: Winning Combination
- Winning Management Strategy in Economic Downturn (Reuters: Social Networking Prevents Business Collapse?)
- Mourning Castro Halloween
My Favorite Tweets
- yipe: Nice, we got some @Panelfly love on @daringfireball: http://✪df.ws/ekz 02/09/10 06:42am
- alexismadrigal: Einsteinian paperwork: http://bit.ly/cD5wR6 02/09/10 06:39am
- joehewitt: Garbage like this makes me ashamed to be a web developer http://bit.ly/c2vMOA 02/09/10 06:34am
- TechCrunch: Foursquare Signing Mainstream Partnership Deals Left And Right - http://tcrn.ch/atRx5C 02/09/10 06:24am
- thinknow: I'm making my tweets permanent with http://BackupMyTweets.com (please retweet) 02/09/10 05:09am
- Scobleizer: Blog: the Social FAILINGS of GOOGLE: http://scobleizer.com/2010/02/09/the-social-failings-of-google/ and why tomorrow will be different. 02/09/10 05:08am
- sarahcuda: i've been saying this for a while now. even al gore gets it http://blog.algore.com/2010/02/china_in_the_lead.html 02/09/10 05:06am
- TechCrunch: The Long Tail Of Video Sites Capture Half Of All Viewing Minutes - http://tcrn.ch/bq9HQw 02/09/10 05:02am
- TechCrunch: blueKiwi Rides the Freemium Wave - http://tcrn.ch/bf9zHM 02/09/10 05:00am
- mashable: Now trending on Mashable: "Rumor: iPhone 4G Will Be Taller Than Predecessors [PICS]" - http://bit.ly/bW4X53 02/09/10 04:57am
- arrington: RT @TechCrunch http://tcrn.ch/cIyDQs 02/09/10 04:57am
- arrington: RT @TechCrunch The Ten Biggest Advertising Publishers On The Web http://tcrn.ch/9FvQGe 02/09/10 04:55am
- aiki411: Ukemi is the art of falling. How can falling make you Aikido student? http://bit.ly/8XJljE 02/09/10 04:03am
- yipe: New Massive Attack coming out tomorrow! http://bit.ly/9uqyTc So far 2010 is a good year for new music. 02/09/10 04:02am
- TechCrunch: The Ten Biggest Advertising Publishers On The Web - http://tcrn.ch/a8Iy1b 02/09/10 03:41am
- MartinDoug: swype for nexus one is pretty damn good thanks @arrington 02/09/10 03:20am
- Pogue: Quicken 2010 for Mac removes online bill paying--and they suggest using the 2007 version for that!? What the hell?! http://bit.ly/8QFM9c 02/09/10 03:05am
- TechCrunch: Google Launches Phone Support For The Nexus One, Lowers ETF By $200 - http://tcrn.ch/dACve6 02/09/10 03:02am
- thebenbrooks: "Dude, your life was going to shit anyway, don't blame your router." 02/09/10 03:00am
- lazytweet: For those @lazytweet fans, happy to announce that we're now gathering all replies from Twitter to your questions. Lot more action now. 02/09/10 02:47am
Follow me on Twitter
- Flurry claims that most apps are paying on average $2-$3 per user acquired (by whatever means) #MobileMonday 7 hours ago
- Flurry's AppCircle deeply data driven, beta giving 3-4x clickthrough rates. Users acquired through it showing 40% more engagement. 7 hours ago
- Flixter does lots of A/B testing on web, but not in iPhone app-hard w/ native code. Could add webviews to allow app A/B testing. 7 hours ago
- $10,000-50,000+ AdMob spend in a three day period to get app store ranking. Games: ~8% conversion rate, others: half that. #MobileMonday 7 hours ago
- AdMob says buys to increase app store rankings work best with free or expensive paid apps, not so well with value paid apps. 7 hours ago
- Oops, went to wrong hotel for Mobile Monday! (@ Parc 55 w/ 2 others) http://4sq.com/5iTIFM 8 hours ago
- Mobile Monday.Tonights topic: increasing app store sales (@ InterContinental Hotel San Francisco w/ 2 others) http://4sq.com/7vtndR 9 hours ago
- Lifting (@ Club One - Yerba Buena) http://4sq.com/7n7LdP 16 hours ago
- Getting the full tour of new building with Brewster Kahle (@ Internet Archive (fka Christian Science Church) w/ @lauralagassa) 2010/02/08
- is urban hiking the Presidio returning to the Internet Archive where there will be commercials. 2010/02/08
- Should we a) hike in Presidio and watch commercials at Internet Archive, b) let Wired wire us up to watch the whole game, or c) other? 2010/02/07
- Daylong meditation retreat with Laura and Nadine. (@ Unitarian Universalist church) http://4sq.com/5oZcZH 2010/02/06